Santiago's Agency

1800 Great Neck Rd, 11726, Copiague
+1631-691-2151

Opening hours

  • sunday: (closed)
  • monday: 10h-18h
  • tuesday: 10h-18h
  • wednesday: 10h-18h
  • thursday: 10h-18h
  • friday: 10h-18h
  • saturday: 10h-3h
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Our comment from TraTraTravel about Santiago's Agency:

Expertise in Immigration and Tax Services

Santiago's Agency distinguishes itself in the United States by offering specialized assistance in two critical areas: immigration documentation and tax refund processing. The agency is particularly noted for its proficiency in handling citizenship applications and immigration papers, providing clients with the necessary guidance to navigate complex bureaucratic processes. Additionally, they offer comprehensive support for filing tax returns and securing refunds, ensuring that clients maximize their financial benefits while maintaining compliance with legal requirements.

Professionalism and Personalized Attention

Travelers and clients frequently highlight the high level of professionalism and personal care provided by Santiago and his team. The staff is described as knowledgeable, honest, and dedicated, often going above and beyond to ensure client satisfaction. Many reviews praise the team's patience and ability to explain intricate details clearly, making them a trusted resource for those seeking reliable help with sensitive legal and financial matters. The bilingual nature of the service also adds value for a diverse clientele, ensuring clear communication and understanding.

Client Satisfaction and Trust

While the agency has received mixed feedback, the prevailing sentiment from satisfied clients emphasizes their efficiency and ethical approach. Clients appreciate the transparent advice, where Santiago openly discusses what can and cannot be achieved, helping customers avoid wasted time and money. The agency's reputation for being responsible and hardworking resonates strongly with those who have had positive experiences, with many describing the service as excellent and the staff as genuinely caring about their clients' success.

Santiago's Agency: Reviews

4.4/5 (39 Reviews)
Maclovia R.C. Published on Google 1 year ago

Negative experience: Nolo rrecomiendo dejan pasar detalles que afecta gravemente los procesos de impuestos y inmigración y luego no se asen rresponsables

Jonathan Medina Published on Google 1 year ago

Negative experience: Applied to grant my mother citizenship AND THEY CONTINUALLY MESSED UP ALL THE INFORMATION. TERRIBLE SERVICE

Victor Burgos Published on Google 1 year ago

Negative experience: Despues de 19 meses no hizo nada para obtener una firma para divorcio, investigue' con el BAR Association y la respuesta del NY STATE BAR es que el señor taveras no tiene licencia para ejercer leyes en el estado denueva york,,,

lalala Published on Google 2 years ago

Negative experience: El burro puso que yo queria mi refund como un cheque y no direct deposit en 2022 y cuando lo reclamas y pides ayuda por correo te responda en mensajes cortas sin resolver su falla. Vayanse con alguien mas professional y ahorrate el dolor de cabeza que te va dar este.

WAYNE A. SCULLY Published on Google 2 years ago

Fantastic experience: Awesome professionals. Santiago ensures his clients are well taken care of. Keep up the good work.

THANIA ABREU Published on Google 2 years ago

Fantastic experience: EXELENTE

marvin ernande Published on Google 3 years ago

Fantastic experience: Excelente

Mary Barahona Published on Google 3 years ago

Fantastic experience: Muy sincero el señor Santiago y sus asistentes también muy amables todos ellos un buen equipo

Briana Durand-Saenz Published on Google 3 years ago

Fantastic experience: Thank you Santiago and his team! The most Honest, knowledgeable and hard working people I’ve ever seen in this profession.

Andy Rodríguez Published on Google 3 years ago

Negative experience: No sirben, no resuelven

Nadine Douglas Published on Google 4 years ago

Fantastic experience: Santiago is the very best Certified Professional Accounting there is and he is very patient He does Immigration papers Citizenship etc Take a walk to Santiago and you will be satisfied

marco vasquez Published on Google 4 years ago

Fantastic experience: They are good help for emigration

ERIC R Published on Google 4 years ago

Fantastic experience: Very good ask all my question helpful

Love S Published on Google 4 years ago

Fantastic experience: Buen lo recomiendo a millon a don santiago el si sabe aser su trabajo bien y te dises su puedes reglar tus documentos si ono para que no pierdas tu tienpo y tu dinero

Oscar Larin Published on Google 5 years ago

Fantastic experience: Alguien sabe la nueva dirección de la oficina!!!!???

Karilu Ruiz-duran Published on Google 5 years ago

Fantastic experience: They are great at immigration papers and filling out your tax refunds. Very knowledgeable helpful staff.

idaliz Sama Published on Google 5 years ago

Fantastic experience: x recomendado son muy buenos

Jose Canales Published on Google 5 years ago

Fantastic experience: Very friendly and knowledgeable staff also bilingual services available if needed

patricia arias Published on Google 5 years ago

Fantastic experience: Good service and have all the answer very satisfied.thank you

Oscar Gomez Published on Google 5 years ago

Fantastic experience: 5 stars

Marcela Loayza Published on Google 6 years ago

Fantastic experience: Excelente

Aucy Rivas Published on Google 6 years ago

Fantastic experience: Very Friendly Staff

Art RT Published on Google 6 years ago

Fantastic experience: The bad service in the area of the agency

Michael Spraud Published on Google 6 years ago

Fantastic experience: Excellent service

Jonathan Tiburcio Published on Google 6 years ago

Fantastic experience: Excelente servicio

Ana Arias Published on Google 6 years ago

Fantastic experience:

Victor Hernandez Published on Google 6 years ago

Fantastic experience: Responsible people

Berta Molina Published on Google 7 years ago

Fantastic experience: Muy eficientes.saludos.

Valdez Painting Co. Published on Google 7 years ago

Fantastic experience: Muy responsable, honesto lo recomiendo

Jesse Ortiz Published on Google 7 years ago

Fantastic experience: The best in New York hands down!

Carlos flores Published on Google 7 years ago

Fantastic experience: Professional service

Marilenny Pina Published on Google 8 years ago

Fantastic experience: If I could give this agency a 100+ starts I WOULD!!! Wow thank you so much Santiago & Daniel!! You guys are the best, you helped me and my husband tremendously! Offices like these are worth reviewing. Very Good people, ive seen offices in Brentwood from our own people that just want to take your money with bad service but this is excellent! Thank you again!

Trancito Perez Published on Google 8 years ago

Positive experience: Excelente

juan alexander Published on Google 8 years ago

Positive experience: Es buen lugar para hacer tus papeles de inmigracion

Rafael Espinal Published on Google 8 years ago

Fantastic experience: Son muy eficiente y consciente

Elbin Published on Google 8 years ago

Fantastic experience: Great person and very helpful!!

Anthony Durand-Saenz Published on Google 9 years ago

Fantastic experience: Great place and nice environment with workers who care about what they're doing

Reina Patricia Rendon Published on Google 10 years ago

Fantastic experience: Great Service. I received an EXCELLENT REFUND

ana Rodas Published on Google 10 years ago

Fantastic experience: Es excelente!

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