Provident Travel

Name: Provident Travel
Address: 11309 Montgomery Rd B, Cincinnati, 45249, US
Telephone: +1513-247-1100
Rating: 8.3

Information about Provident Travel

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11309 Montgomery Rd B
45249, Cincinnati

[email protected]

+1513-247-1100

Opening hours

sunday: (closed)
monday: 9h-17h
tuesday: 9h-17h
wednesday: 9h-17h
thursday: 9h-17h
friday: 9h-17h
saturday: (closed)

Provident Travel is your premier Travel Agency based in Cincinnati, Ohio. Our connection with the leisure and corporate travel community spans over 85 years, making us one of the longest established Travel Agencies in the Greater Cincinnati area!

We specialize in independent and escorted travel, adventure travel and cruising. We are founding members of Virtuoso, an invitation only consortium that enables us to provide complimentary upgrades, amenities and other travel perks to our clients. Provident Travel has a dedicated team of over 40 Travel Consultants. Our teams firsthand destination experience combined with our Virtuoso membership, allows us to transform your vacation into a truly unique travel experience.

Provident Travel: Reviews

4.2/5 (12 Reviews)

Patrick Shelmadine Published on Google

4 months ago

Negative experience: Refused to refund $1000.00 deposit when my partner and I had to cancel a group trip to Florida. We called to cancel way before final payment was due so they suffered no monetary loss.

Provident Travel

Thank you for sharing your feedback. We understand how disappointing it can be to cancel a trip and appreciate the opportunity to clarify. Our group department cancellation policy, which was outlined on the flyer and your invoice, states that from the time of booking until November 17, any cancellations are subject to a $500 per person penalty. From November 18, 2025, through the trip departure date, cancellations are subject to 100% of the package price. We also strongly recommend purchasing travel insurance to protect your investment, as noted in the booking materials.

We hope this helps clarify the situation, and we’re always happy to assist with future travel plans or answer any questions about our policies.

Steve Wilson Published on Google

2 years ago

Fantastic experience: Needed some help for a trip to the UK. Michelle did a great job making several of our travel arrangements.

Provident Travel

Thank you for your review, Steve! I’m so glad Michelle was able to help you. Happy future travels!

Marla Salyer Published on Google

2 years ago

Fantastic experience: Called with some questions about a trip listed on their website. Office staff is always helpful.

Provident Travel

Thanks Marla!

Isabelle Zsembik Published on Google

2 years ago

Negative experience: Had a horrible experience. Only booked our hotels and only did 4 start hotels and wouldn’t book us tours because she only did private. Had to make my own itinerary because she wouldn’t help us with it. Booked our hotel at the airport which is not even at the airport and now I have to get a ride there. If you’re going on a budget do not go to Janet McLaughlin. I basically planned out my own trip which I thought that’s what travel agents did but apparently not. Do not recommend

Provident Travel

Thank you for your review, Isabelle. We are sorry you were unhappy with your experience. Our goal is always to keep growing and learning from each client we work with. If you would like to discuss the matter further, someone from our management team would be glad to call you.

Cesar Romero Published on Google

3 years ago

Fantastic experience: Professional Travel Advisors in this place.

Provident Travel

Thanks Cesar!

Sky Shelby Published on Google

4 years ago

Fantastic experience: Molly Reidel is amazing to talk with! She is extremely worldly and knowledgeable in her craft! Whatever your travel needs may be, I recommend Provident Travel!!

Provident Travel

Thank you SO much for your kind words, we have passed them along to Molly!

Melissa Hall Published on Google

4 years ago

Positive experience: I spoke with Michelle Boyle's ! She was very helpful and encouraging as I am planning my first Intl trip to Africa

Provident Travel

Thank you Melissa for your review! I'm glad Michelle was helpful, that is always our goal. Please let us know if we can be of further assistance!

Mike B Published on Google

4 years ago

Fantastic experience: Will definitely use.

Provident Travel

We are so glad to hear this, thank you Mike for the feedback!

Chris Bauer Published on Google

6 years ago

Fantastic experience: i have just completed a Caribbean cruise with judy r. it was my best vacation ever, and i am planning on using her services in the future.

Provident Travel

We are so glad to hear this, thank you Chris for the feedback!

Denny Herbers Published on Google

6 years ago

Fantastic experience: We have consistently had great service with Cindy Moore at Provident Travel. Highly recommend.

Provident Travel

Thank you Denny for the kind review, we look forward to working with you again in the future!

Jon Stacey Published on Google

7 years ago

Fantastic experience: Very helpful people here. They have great knowledge and will help you make the best plans

Provident Travel

Thank you Jon for the kind review, we look forward to working with you again in the future!

Travel Published on Google

11 years ago

Fantastic experience: Very professional

Provident Travel

Thank you Franck for the kind review, we look forward to working with you again in the future!

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