Artun Travel
Información sobre Artun Travel
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-18h
- Martes: 9h-18h
- Miércoles: 9h-18h
- Jueves: 9h-18h
- Viernes: 9h-18h
- Sábado: 11h-15h
Servicios y Tratamientos
Artun Travel: Opiniones
Experiencia fantástica: The best travel agency I have ever worked with. Berat is a beast. We not only had to switch countries for a flight but switch the date by months. Berat was able to navigate our volatile situation with ease and minimal change to our cost. I literally cannot believe how easy it is to work with Artun.
Experiencia fantástica: Müşteri hizmetleri son derece profesyonel ve kibar bir acenta. Amerika Türkiye uçuşlarda en uygun bilet fiyatlarını en iyi hizmetle sunuyorlar.
Experiencia fantástica: I had an amazing experience with this Turkish Airlines agency, thanks to Sabri! He was incredibly helpful with all our flight reservations and went above and beyond to ensure everything went smoothly. We especially appreciated his quick and efficient assistance in arranging for our dog to travel with us on the exact dates we wanted. Sabri made the entire process stress-free and seamless. Thank you again to Sabri for his professional and attentive service!
Experiencia fantástica: It always been great experience working with Artun Travel. Especially Mr. Sabri, really helpful and finding best deals in no time. We’ve been working with him for a while now and he is my go to when making travel plans. Really glad to find them and thank you for making the process much easier.
Experiencia fantástica: I’ve been booking my frequent overseas flights with Artun Travel for some time now, and I've never had any issues. Sabri is a true professional and always very helpful.
Experiencia fantástica: They are very reliable and manner travel agency! I have bought tickets from them for many years without any issues. They are always kind and helpful ! Thank you for being there for us !
Experiencia fantástica: I have been purchasing tickets with Sabri as my flight ticket agent for a while now, and I always have a great experience. They are very helpful and friendly, making the booking process easy. He always offers reasonable prices and answers all my questions. I really appreciated the support when I needed to change my flight. I highly recommend Artun Travel for anyone looking to book a flight!
Experiencia fantástica: I had the pleasure of working with a travel agent at Artun Travel, and I cannot speak highly enough of the exceptional service provided. Their deep knowledge of travel options and commitment to finding the best deals made my experience effortless and enjoyable. From the moment I walked in, I was greeted with a warm smile and listened to attentively regarding my travel needs. Their professionalism and attention to detail ensured that every aspect of my trip was meticulously planned, from flights to accommodations and even local recommendations. Sabri went above and beyond to accommodate my preferences and budget, demonstrating dedication to customer satisfaction. Their friendly demeanor and genuine enthusiasm for travel made me feel valued as a customer. I would highly recommend this travel agent at Artun Travel to anyone looking for someone who truly cares about their clients. Thank you for making my travel planning experience so smooth and memorable. I look forward to booking my next adventure with you!
Experiencia fantástica: I’ve had a great experience with Artun Travel, thanks to Sabri. He always helps me find the best flights and supports me throughout the entire process. Highly recommend their service!
Experiencia fantástica: Artun Travel is the most professional travel agent in the US. They have helped me in booking my flights since 2015. They always find an option with a great price. Levent and Fatih bey are excellent professionals. I wouldn't travel with a peace of mind without your assistance. Thank you so much!!
Experiencia fantástica: They were so helpful . Thank you so much
Experiencia fantástica: Last year I booked my flight to Izmir Turkey. Unfortunately my luggage was lost in Paris. Airport baggage handlers in Paris stated it was not there, but never arrived in Turkey. After 3 trips to the Izmir Airport, and numerous unsuccessful attempts to locate my luggage. I contacted my travel agent, Fatih at Artun Travel. After explaining the situation and providing luggage documentation, Fatih was able to contact the airline, track my baggage in Paris and arrange to have it delivered to Izmir. He did a superb job! This year there was no question when choosing a travel agency and personal agent. Yes, I have arranged my own flights , but why not let a professional do it for me?
Experiencia fantástica: It was an excellent experience arranging for flights and accommodations for the group of 20 with Artun Travel. They were all very professional, especially with all of our requirements such as having to change the date several times and making sure to check with us on all of it. It has been very much economic in terms of its costing as compared to the other travel agencies. In general, my team and I were fully satisfied with this travel agency. It is worth mentioning that I am grateful for the services provided and would be happy to recommend them for any business.
Experiencia fantástica: Artun travel ile cok uzun zamandir calisiyorum. Daha önce de bircok acenta ile calistim ve kötü tecrübeler yasadim. Ama Artun Travel bence bu sektörde isini en iyi yapan acentadir. Her biletleme isleminde cok hizli ve mükemmel bir hizmet aliyorum. Müsteri memnuniyetini ilke edinmis bir ekipleri var. Sabri beye özellikle parantez acmak isterim. Kendisi extra gayret gosterek, biletimin islemleri icin sistemde yetkili görünmedigi halde, (iptal edilen ucus sonrasi thy tarafindan yapilan sacma bir durum) benim adima thy ilgili makamlari ile görüstü ve ist-jfk biletimin tarihinin degistirilmesi icin cok yardimci oldu. Kisaca Artun Travel ile calismakla ne kadar dogru bir is yaptigimi ispat etmis oldu. Cok tesekkür ederim.
Experiencia fantástica: Great customer service.
Experiencia fantástica: Prompt and excellent service at all times which exceeded our expectations! Will definitely recommend ARTUN TRAVEL to my family, friends and colleagues. A big thank you to Sammy for being extremely helpful! Teşekkürler.
Experiencia fantástica: Best assistance ever! Sami was incredibely nice to us! Totally recommended!
Experiencia fantástica: Fast and reliable service
Experiencia fantástica: Artun Travel always provides excellent service and their staff is always very helpful and courteous. My most recent experience was with a staff member named Fatih and he was extra helpful to accommodate me. I recommend Artun Travel whole heartedly. Artun Travel in hem servis kalitesi hem de calisma takimi dort dortluk. En son deneyimim Fatih Bey ile idi ve de bana cok yardimci oldu. Ben uzun suredir Artun Travel musterisiyim ve de kalitesinden hic kaybetmedi. Herkese tavsiye ederim.
Thank you for your kind words and we hope to have the chance to serve you again in the future.
Experiencia fantástica: I had a wonderful experience booking travel with Artun Travels. They were very responsive to my requests and gave me the best price. I needed to change dates and they made it seem less to do so.
Experiencia fantástica: I recommend the Artun Travel Agency, where Levent Dikmen works, who I have known since our student years, and is honest, helpful and competent in his job.
Experiencia fantástica: Phenomenal service, special thanks to Sahire for effort and great price!
Experiencia fantástica: Great service!!!
Experiencia fantástica: Experienced team with fast service, highly recommended
Experiencia negativa: The worst
Experiencia fantástica: Mouhamed Bounasser I m client satisfe
Experiencia fantástica: Cok iyiler
Experiencia positiva: Friendly, helpful,, and responsive staff.
Experiencia fantástica: Very easy communication with Artun thanks
Experiencia fantástica: We have been using Artun travel for all our trips in last 5-6 years. All the agents are very knowledgeable and helpful. They offer perfectly personalized travel routes and they keep your individual needs in mind. We recently used their service for an Eastern European country. We did not know the country well, they searched the best available flights. Due to some unexpected reasons we had to make multiple changes in our itinerary and each time they were patient and came up with great solutions. The agents are polite and respond their messages immediately. Highly recommend.
Experiencia fantástica: We have been using Artun Travel for many years. Thanks for the great service Mr. Levent and his team!
Experiencia fantástica: I have been buying our airline tickets from Artun for over 15 years. With having a big family I call them and get tickets almost every other month, never had any bad experience. Mr. Levent is very professional and finishes all the process in timely manner. 15 yılı aşkın süredir uçak biletimizi Artun'dan alıyorum. Kalabalık bir ailem olduğu için neredeyse iki ayda bir onları arayıp bilet alıyorum, hiç kötü bir deneyimim olmadı. Levent Bey çok profesyonel ve tüm işlemleri zamanında bitiriyor.
Experiencia fantástica: Mr Levent and Ms Sahire has helped me tremendously with all of my families tickets. They were so helpful especially with changing my parents tickets multiple times and upgrading and arranging wheel chairs for them each time. I am impressed with their attentiveness and getting back to me quickly and with great professional calmness and attitude. I am eternally grateful. Thank you so much.
Experiencia negativa: Booked flights and chose the seats couple months in advance. And the day of our flight our seats were never given to us and they did not give us a refund. Also they lied to us that they would give us a refund of $238. Horrible experience. Customer service is horrible, called them so many times and no one picked up. Never gave us a call back. Basically scammed.
Experiencia positiva: I am updating my initial review from 5 star to 3. It was easy to buy the original tickets. But had too many problems trying to fix issues unfortunately. Lots of errors were made in the process.
Thank you Derya ozudogru!
Experiencia fantástica: First time booking an international trip, and Sahire guided me through every step. Making sure I have all information I need. They give you the best prices as well as the BEST customer service. Looking forward to working with them again next trip.
Experiencia fantástica: They are so nice and efficient!
Experiencia fantástica: I can't tell enough good things about them. I have been buying all my family and friend tickets with Artun Travel for 10 plus years. Levent has been an amazing agent. He took care of every little detail for us before we even thought about it. He takes care of seat issues too. When there is any changes with your flight ( due to airline) you will know about it! He will fix it the best way. I can reach him anytime and he always returns my calls. Thank you so much Levent. I don't know what we would do without you.
Experiencia fantástica: One of the best travel agencies in the US. Thank you!
Experiencia fantástica: Was looking for a place to get great deals for my vacation and on tickets Artun travel gave me great deals and the customer service was outstanding I was very satisfied with the service they provided I will definitely be coming back when ever I have to travel.
Experiencia fantástica: Great customer service and rate on ticket. Sahire was a delight to work with. Will use all the time when traveling
Experiencia negativa: It would have been a beautiful thing to give them 4 stars but I'm truly disappointed with Artun Travel. Everything started off smoothly with the travel agent who seemed eager to assist me with my travel plans. My birthday plans to be exact. A package was put together for air and hotel for 6ppl 2 beds. I was given a phenomenal rate but the issue was that it only had one bed in each room. She apologized for the mistake and promised to make the proper changes and get back to me.Meanwhile, she sent me the latest update on my trip but it went to the wrong email. I reached out several times but no answer and the phone would not accept voice messages. Communication is so essential in this business. Unfortunately this experience was unpleasant.The travel agent was very unorganized, non responsive and inconsistent. The fortunate part is that this travel agency is one of many.
Experiencia fantástica: Very fast, professional service highly recommended.Will use them again.
Thank you Soner Ozmese!
Experiencia fantástica: Levent is always helpful and working with Artun is always a pleasure! We have used Artun Travel many times before and will continue to use their services in the future.
Experiencia fantástica: As a family, we work with Artun Travel for almost twenty five years. They are always very helpful, friendly and very responsive to our requests. We love to travel, as often as we can, to various destinations around the world. They always offer us the best options with great pricing. If you are looking to book any trip, don’t book it yourself or look somewhere else. Just contact them and ask an offer. We are so happy to work with them. Specially, Mr. Levent Dikmen is the best ! We always recommend Artun travel to our friends.
Thank you Murat!
Experiencia fantástica: Very happy with the customer service. My refund request for international travel (due to COVID-19) was followed by Artun travel and my refunds from 2 different airlines were secured.
Experiencia fantástica: They are professionals.they give you the best deal always.friendly and helpful .they are the best.always get my tickets whenever and wherever I travel to from them they are the only ones I trust always
Experiencia fantástica: Giray Yilmaz helped us get out of a bind. We had a family emergency in the US. My mother was trying to get back home and got stuck in Istanbul when her flight got cancelled. Giray was very courteous and did everything he could in a matter of hours to help her get on the earliest flight out. Thank you so much! Will definitely use their services again!
Experiencia fantástica: very good.
Experiencia fantástica: Very curtious service done in a timely manner. Highly recommended!
Thank you, Donna! We are glad you had a good experience.
Experiencia positiva: Quick, easy, efficient, and professional. I highly recommend them! Tiffany was great, but you can't go wrong with anyone working at Artun Travel!
Thank you, kindly. We are happy that your experience was pleasant.
Experiencia negativa: Bad customer service and rude people. Especially Giray was very mean on the phone. Those kind of people shouldn’t work in customer service. Won’t purchase tickets from them again.
Experiencia fantástica: Great and fast service, highly recommend.
Thank you! We look forward to helping with you again with your travel needs!
Experiencia fantástica: These guys offer lightning fast, courteous service, and somehow always find prices that are lower than any other place. They are amazing.
Experiencia fantástica: I use Artun Travel all the time to book travel tickets for my clients. I always ask for Levent - he's very quick to send over options via email and happy to jump on the phone for particularly difficult reservations overseas.
Thanks Laura!
Experiencia fantástica: The best service! I always wondered why one would need to visit a brick and mortar travel agent opposed to the web. The answer is service, experience, and costs.
Thank you Daniel!
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