Madina Travel
2665 S Redwood Rd
84119, Salt Lake City
+1801-972-5587

Horario de apertura

  • Domingo: (closed)
  • Lunes: 10h-17h
  • Martes: 10h-17h
  • Miércoles: 10h-17h
  • Jueves: 10h-17h
  • Viernes: 10h-17h
  • Sábado: 10h-17h

Nuestro comentario desde TraTraTravel sobre Madina Travel:

Madina Travel es una agencia que ha generado opiniones mixtas entre sus clientes. Mientras que muchos usuarios elogian la calidad de su servicio al cliente y la atención personalizada, otros han tenido experiencias negativas en términos de organización y comunicación.

Aspectos positivos:

  • Excelente atención al cliente: Muchos usuarios han destacado la amabilidad y disponibilidad del personal, especialmente del Sr. Shad, quien se describe como profesional y atento a las necesidades de los viajeros.
  • Ofertas competitivas: Se mencionan precios atractivos y la posibilidad de obtener un servicio VIP a precios accesibles.
  • Experiencias satisfactorias: Algunos clientes han tenido experiencias memorables en sus viajes de Hajj y Umrah, resaltando la calidad de los hoteles y la atención recibida.

Aspectos a mejorar:

  • Falta de organización: Varios usuarios han comentado sobre la desorganización durante los viajes, lo que ha dado lugar a situaciones estresantes.
  • Comunicación deficiente: Se han reportado problemas de comunicación, donde los clientes no han podido obtener respuestas oportunas a sus consultas.
  • Experiencias negativas: Un número significativo de reseñas menciona situaciones en las que los clientes se sintieron abandonados o decepcionados con el servicio.

A pesar de las críticas, la agencia tiene un grupo leal de clientes que están dispuestos a recomendarla, resaltando que Madina Travel puede ser una opción viable si se busca una experiencia de viaje cultural y religiosa enriquecedora.

Madina Travel: Opiniones

3.1/5 (48 Opiniones)
Emerance Rugaba Publicada en Google 1 year ago

Experiencia negativa: Poor customer service is all they know wish no to shopping there anymore

Saboor Aziz Publicada en Google 1 year ago

Experiencia fantástica: Great store fresh bread

aws azad Publicada en Google 1 year ago

Experiencia negativa: I came saturday and they are closed then i called them on monday and they said they are opened so just drive thier snd found them closed ,,, not honest and lier ,, by the way the helth department close them

Sai Ravali Publicada en Google 2 years ago

Experiencia fantástica: Fridays and Tuesdays, you will get fresh meat, organic, Halal and fresh meat

Edwin Raj Publicada en Google 2 years ago

Experiencia fantástica: Goat meat is fresh and people there are awesome

Rahmatullah Omarzai Publicada en Google 2 years ago

Experiencia negativa: To much dirty and doesn’t even know how to cook the foods

Suhair CS Publicada en Google 2 years ago

Experiencia fantástica: Good For halal meat and spices

beeno gas Publicada en Google 2 years ago

Experiencia negativa: the business being run here is a fraud, run by a fraud, built on people's hard earned stolen cash

Jawad Aslam Publicada en Google 2 years ago

Experiencia fantástica: One of the best restaurants in Salt Lake City. Food is delicious. Staff is amazing and welcoming.

Ahmed Rafique Publicada en Google 3 years ago

Experiencia fantástica: This is a wonderful place to buy South Asian food. Their restaurant is amazing especially Chapli kabob and chicken karahi. Staff is soooooooo welcoming, especially Abdul bhai. PS: they always have free Qehwa ♡♡♡ justbask

R kim Jose Publicada en Google 3 years ago

Experiencia fantástica: Good shopping store

Garry Garrett Publicada en Google 3 years ago

Experiencia fantástica: Best halal food in town. Food that is cooked there and is ready to go is always fresh every day.

Atal Afghan Publicada en Google 3 years ago

Experiencia fantástica: Just want to clarify to my brother and sisters that there are two business inside Madina market. One is Madina market and one is Madina travel and we have nothing to do with Madina travel. With this being said, Madina market always tried to gain the full satisfaction of our customers and alhamdulillah we been abled to serve them in a best way and gained their satisfaction. If there is any comment or suggestions for a better customer service, please let us know and we would love to hear/red that. Regards Madina market management

tasha bickett Publicada en Google 4 years ago

Experiencia fantástica: Horrible my purse got stolen in broad daylight in the parking lot And the worker claims the owner is the only one who has access to there cameras and he may be bed away... All I ț of dirty n grimy people

Ryan Newton Publicada en Google 6 years ago

Experiencia positiva: I'm not sure but I think this place is out of business or permanently closed I've stopped here three times and it was always closed. The time I did go there and it was open the guy was really helpful and they were priced like everyone else.

MY My Voice Publicada en Google 6 years ago

Experiencia negativa: Lack of communication, disorganized, not reliable, Hotel in Mecca it's not even a two-star hotel if you don't have a connection you are nobody and we were 5 in a small room.no spiritual leaders were available I did everything by my self. Lunch in Mina ( KFC) always late average 3 pm, and dinner between midnight and 3 AM. This is for the Hajj 2019.

Alya Almashhadani Publicada en Google 6 years ago

Experiencia negativa: اسوا حمله حج لم يوفروا اي مساعده لوالدتي، علما والدتي تبلغ من العمر سبعون عاما ،حيث قمنا بتوصيتهم عليها ولم يقوموا بذلك خلال موسم الحج لعام٢٠١٩ مع العلم دفعنا مبلغ كببر من اجل توفير الخدمات ومع الاسف لم يوفروا لها

Nawa Publicada en Google 6 years ago

Experiencia negativa: He scammed my cousins dad and he is still waiting under the heat outside the Saudi Arabia airport and he paid extra money for the bags to get to the hotel and the guide didn’t even show up. Don’t use this it’s a scam!

USFreight Solutions Publicada en Google 6 years ago

Experiencia negativa: Worst

Dhagos shilimow Publicada en Google 7 years ago

Experiencia negativa: Never do business with Madina travel. Had bad experience very poor service.

Sydney Harewood Publicada en Google 7 years ago

Experiencia fantástica: Looooove Madina Travel! They always have the best deals and are so easy to work with; I've used then several times so far and the staff is amazing as well very kind and worked with me keep my ideal travel itinerary smooth and overall will always use and recommend. Thank you Madina for making my trips the best

Ali Sharif Publicada en Google 7 years ago

Experiencia fantástica: Best service in the world

Jeff Burgess Publicada en Google 7 years ago

Experiencia fantástica: I couldn’t of had a better experience! I’m very happy with the pricin! It was a stressful time of year for me! I was just happy they made this possible . Highly recommended!!!

Trisy Chavez Publicada en Google 7 years ago

Experiencia fantástica: Anyone that is looking to travel this is the place the go. They were very pleasant to work with. Super patient with all my questions and very helpful. Madina travel had great customer service and made the experience that much better. Great prices as well. Would highly recommended!

Ahmmed Aziz Publicada en Google 7 years ago

Experiencia fantástica: Brother Shaad is an amazing individual running an amazing travel agency. I would definitely love to recommend his agency for travel. His prices definitely will not disappoint.

Zakaria Publicada en Google 7 years ago

Experiencia fantástica: Brother Shad is an excellent guy with the at most professionalism. He has the best prices in town and I would definitely recommend Madina travel to everyone.

Kiran Khan Publicada en Google 7 years ago

Experiencia fantástica: Great and efficient customer service. I had a great experience with them. I would highly recommend this place.

shay Publicada en Google 7 years ago

Experiencia fantástica: Madina travel provided the best experience possible! The representative and staff were extremely professional, knowledgeable and most of all attentive to any questions we had. Would gladly do business again. Highly recommend for traveling!

Sabiha Masud Publicada en Google 7 years ago

Experiencia fantástica: Efficient and effective communication, seamless travel and accommodation processes, and quick to mediate and resolve any issue. Would highly recommend!

Abdul Junaid Publicada en Google 7 years ago

Experiencia fantástica: Madina travel is an excellent place to go for awesome service and great customer experience. I’d recommend anyone to come here for great prices and an overall beautiful experience. Brother shad is also very kind and helping with any questions as well as with providing assistance. Loved it!

Khadija Nawaz Publicada en Google 7 years ago

Experiencia fantástica: Mashallah the best traveling I’ve done with this company. Wonderful customer service !! I would not go anywhere else except this place. Thanks once again it’s worth more than 5 stars.

Fardowsa Mohamud Publicada en Google 7 years ago

Experiencia negativa: The worst travel agency in USA Stay away from him. He knows you before you pay him and promise you everything but after you pay you are on your own. Dont deal with Madina travel unless the is no other option for. I will not recommend ay one to go with this company.

Usman Riaz Publicada en Google 7 years ago

Experiencia negativa: Horrible. My family went with them on the hajj and were literally abandoned throughout the trip. please save yourself from the stress and trouble on this once in a lifetime trip.

RyCh Publicada en Google 7 years ago

Experiencia negativa: Hajj 2018, Horrible service. No communication at all. You are on your own during the whole trip. please Never take a chance with them.

Mariem Z Publicada en Google 7 years ago

Experiencia negativa: Ramadan umrah 2017. This is the worst travel agency i have ever seen not recommended at all. Took our money and gave us the worst service no communication( sent emails to shad never emailed back or at least to apologize), worst hotels, dirty rooms, food from outside and served to your room. I will never forgive them

Sumiaya Mohammad Publicada en Google 8 years ago

Experiencia fantástica: Madina Travel is an amazing agency that offers top of the line Hajj and Umrah experiences. There prices are hard to beat, with 5 star hotels and amazing food + other accommodations. Our hotels have been within proximity of Haram which is really nice! Br. Shad is a very hardworking and humble individual, who you will not see sitting for one second! He is always running around helping all his customers to offer such a humbling experience an experience that you will NEVER forget, an experience of a LIFETIME! I'm sure there are people who would say else wise, but we KNOW that Hajj is meant to be difficult and we should all understand that sometimes situations may happen, but it is from Allah (swt). I'm very pleased with Madina Travel and would HIGHLY recommend them! They are a hardworking agency, that ensures quality !

Sofiane rebouh Publicada en Google 8 years ago

Experiencia negativa: I went to Haj this year 2017 with them, I don't know if there is a malfunctioning agency like them.

Sinan Aboud Publicada en Google 8 years ago

Experiencia negativa: I went Hajj this year with Medina travel They have no organize They lie a lot nothing Honest come from their mouth my advice is don’t go with this company.....

Khaled Mohsin Publicada en Google 8 years ago

Experiencia negativa: Me and my wife performed hajj this year with this travel,the worst hajj agency in USA,they took 600 ppl and no guide,only one mufti was there and he was not helpful at all, before hajj they told us we will have imam to guide us for how to perform umrah and hajj but we did ourselves,hujjaj don't know how to go jamarat from Mina tent, how to go for tawafe ziyarat,no bus service for us,and lots of other issues,if I mention everything it will take me one hour to write, please please please don't go with this travel agent,spent few hundred $$$ , find other travel,they all are cheater's

Andy Bouayad Publicada en Google 8 years ago

Experiencia negativa: This for Hajj 2017. Coast us from Denver $7100 The worst company you could travel with they only care about the $$. They took about 600 Hajji this year, and he had no one running the show no communication or anything, even our Imam never showed up to help us with the Hajj, they make a lot of promises before you get there, once your there your just a Hajji # to them. Pleaaaaaaaaaaaaaaase do your homework before your travel to Hajj with any company. There was 3 of Us and it did coast me about $21,300. I could keep going on and on and on about every issue, but you get my point. please you may pay little more for peace of mind and better service and communication.

Ricardo Milos Publicada en Google 8 years ago

Experiencia negativa: Is the worst agence is madina trouble no travel they put 600 hajji to the hill they care only about money hajji he die in my camp there's no service no Ac never forgive them it s very hard to trust someone using religion to make money

Ahmed Rushdi Publicada en Google 8 years ago

Experiencia negativa: .. This company is the worst company in the world in terms of organization and management ... The tent in Mina is not cooled 320 Haji inside the tent !!! The bus.This is the biggest problem .. The waiting times are many more than 8 hours to wait for the bus .... I returned a few days ago and this is my testimony to this company I never never advise anyone to go with them. Hajj is great and wonderful, but with this company is impossible .. Not honest ..

Z chip Publicada en Google 9 years ago

Experiencia negativa: Still waiting for our hard earned halal money from Madina Travel. Its been 2 years but no communication from them, not sure how Shaad sleeps at night and how would he stand in front of ALLAH on the day of judgement.

Farid Farooqi Publicada en Google 9 years ago

Experiencia fantástica: Triple AAA

Abdi Mohamud Publicada en Google 10 years ago

Experiencia fantástica: My name it's Abdisalam I went whit Madina travel 2015 haj and shaad Mohamed his the bes brother to go we have best ebaada his humble person you can imagine he bought us a five star hotels next to the h humble Babson you can imagine he pulled us five star hotels next to the Haram daarul tawhiid Madina we pray musjid nabawe scw 43 pryer he has good organazer people like brother Ali and brother khan we make Duaa day of Arafat the way they help as plaese anybody want best haj and umra use Madina travel Utah and we have best shekh mufti sharif he will help you all the wajib you need my Allah give you Janatul fardows brother shaad what you did to as and I will be back in sha Allah next year ASC Abdisalam from Charlotte nc

Zain G Publicada en Google 11 years ago

Experiencia negativa: Unreliable not organized at all, lack of communication, poor service, please go with anyone else.

saad saleem Publicada en Google 11 years ago

Experiencia negativa: fraud! never go to him! Lack of communication and will never return your call. Go to anyone else.

hina raheem Publicada en Google 12 years ago

Experiencia fantástica: Medina travels was referred to me by a friend, i thought it was a small agency so how will they be able to take care of us during our hajj journey (ALHUMDULILLAH i have been there twice before this with some big travel agents), little that i knew i was wrong, they exceeded our expectations, mr. shad is an amazing person he took care of us, provided us with VIP service in an economy price, INSHALLAH i will try to go again with them this year, may ALLAH reward them for all their hard work and effort. JAZAKALLAH mr shad.and the whole team of medina travels

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