Cyrus Travel

Experiencia negativa: Your website is not working. Your phone system is not clear.

Experiencia fantástica: Best travel agent in the world Call sharareh in San Francisco office. I tried to book my flight with another travel agent,It was a nightmare. My brother said just call Cyrus travel The highest level of customer service. Extremely professional I will another ticket soon and Sharareh made my life easy Thank you

Experiencia fantástica: always have been helpful and very experienced on this field. i recommend them specially if you want tickets to IRAN.

Experiencia fantástica: Mitra is very good and helpful.

Experiencia negativa: I wrote review before but I think they paid and removed it. I bought 3 tickets from this agency summer 2023 for my parents and myself to travel to Egypt then Iran. Tickets amount paid full. 1- in the U.S. airport we notice my mom information entered wrong. We get out of line call mrs. Maryam she fix it without apology even said why they look that much to detail I have never seen that. 2-I changed my father ticket pay penalty and everything I suppose to pay. Then notice Mrs Maryam forgot to buy return thicket for him. I just ask her to change his arriving date. 3- when it was time to get back to U.S. from Iran in the airport they told me they don’t have any ticket under my name. I called several times to Mrs Maryam left several voice massage she never answered anything. When my sister called her from U.S. she said I am on the line with Turkish airlines and never called back nor answer her phone. I received new tickets by email from agency without apologies or explain what happened to my ticket. No one care about what happened to me, how much I spent to the airport, get back to home, missing days from work….. 4- after couple weeks it was time for my mom’s to return, I send massage to mrs.Maryam and asked her to check my mom’s ticket before she gets to airport and deal with same problem. Maryam didn’t respond just email new ticket for her. *** no one call or email for apology of explain what happened to those ticket we purchased?! *** new tickets came without sits numbers or even Wheelchair for my 74 years old mom. *** new ticket comes from different city in U.S. we didn’t plan. *** it all happened without our permission. I think Mrs. Maryam still on the line with Turkish airline to solve problems. It was awful expensive and I will never forgive those hard time, stressful moments to get back to the U.S.

Experiencia fantástica: thanks to mr.s Mitra and Mr Hariri they are greattttt.i worked last time with another ajency frrom LA .in the begining she made me sick bad and nasty and tooooo rude.in my trip i lost my pasdport and....i believe bad energy .i only work with cyrus travel.

Experiencia fantástica: I got the ticket over the phone it was my second time that I got my ticket with them. They are knowledgeable and give you different options Mitra worked with me she was patient and answered all my questions.

Experiencia negativa: Unprofessional cheats

Experiencia fantástica: Very reliable travel agency with an excellent team and customer service.

Experiencia fantástica: Individualized service is excellent!

Experiencia fantástica: Thank you Mrs. Maryam for excellent customer service, finding good airline and great price. I recommend your travel agency to everybody in San Diego. Thanks a lot. Jamshid kayhanian

Experiencia fantástica: ONE OF THE BEST TRAVEL AGENCY THAT WE EXPERIENCED

Experiencia negativa: Customer service is poor. Recommend providing staff, especially Mitra who claims to be a supervisor, with some customer appreciation training.