Provident Travel
Información sobre Provident Travel
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-17h
- Martes: 9h-17h
- Miércoles: 9h-17h
- Jueves: 9h-17h
- Viernes: 9h-17h
- Sábado: (closed)
Provident Travel is your premier Travel Agency based in Cincinnati, Ohio. Our connection with the leisure and corporate travel community spans over 85 years, making us one of the longest established Travel Agencies in the Greater Cincinnati area!
We specialize in independent and escorted travel, adventure travel and cruising. We are founding members of Virtuoso, an invitation only consortium that enables us to provide complimentary upgrades, amenities and other travel perks to our clients. Provident Travel has a dedicated team of over 40 Travel Consultants. Our teams firsthand destination experience combined with our Virtuoso membership, allows us to transform your vacation into a truly unique travel experience.
Provident Travel: Opiniones
4 months ago Experiencia negativa: Refused to refund $1000.00 deposit when my partner and I had to cancel a group trip to Florida. We called to cancel way before final payment was due so they suffered no monetary loss.
Thank you for sharing your feedback. We understand how disappointing it can be to cancel a trip and appreciate the opportunity to clarify. Our group department cancellation policy, which was outlined on the flyer and your invoice, states that from the time of booking until November 17, any cancellations are subject to a $500 per person penalty. From November 18, 2025, through the trip departure date, cancellations are subject to 100% of the package price. We also strongly recommend purchasing travel insurance to protect your investment, as noted in the booking materials.
We hope this helps clarify the situation, and we’re always happy to assist with future travel plans or answer any questions about our policies.
2 years ago Experiencia fantástica: Needed some help for a trip to the UK. Michelle did a great job making several of our travel arrangements.
Thank you for your review, Steve! I’m so glad Michelle was able to help you. Happy future travels!
2 years ago Experiencia fantástica: Called with some questions about a trip listed on their website. Office staff is always helpful.
Thanks Marla!
2 years ago Experiencia negativa: Had a horrible experience. Only booked our hotels and only did 4 start hotels and wouldn’t book us tours because she only did private. Had to make my own itinerary because she wouldn’t help us with it. Booked our hotel at the airport which is not even at the airport and now I have to get a ride there. If you’re going on a budget do not go to Janet McLaughlin. I basically planned out my own trip which I thought that’s what travel agents did but apparently not. Do not recommend
Thank you for your review, Isabelle. We are sorry you were unhappy with your experience. Our goal is always to keep growing and learning from each client we work with. If you would like to discuss the matter further, someone from our management team would be glad to call you.
3 years ago Experiencia fantástica: Professional Travel Advisors in this place.
Thanks Cesar!
4 years ago Experiencia fantástica: Molly Reidel is amazing to talk with! She is extremely worldly and knowledgeable in her craft! Whatever your travel needs may be, I recommend Provident Travel!!
Thank you SO much for your kind words, we have passed them along to Molly!
4 years ago Experiencia positiva: I spoke with Michelle Boyle's ! She was very helpful and encouraging as I am planning my first Intl trip to Africa
Thank you Melissa for your review! I'm glad Michelle was helpful, that is always our goal. Please let us know if we can be of further assistance!
4 years ago Experiencia fantástica: Will definitely use.
We are so glad to hear this, thank you Mike for the feedback!
6 years ago Experiencia fantástica: i have just completed a Caribbean cruise with judy r. it was my best vacation ever, and i am planning on using her services in the future.
We are so glad to hear this, thank you Chris for the feedback!
6 years ago Experiencia fantástica: We have consistently had great service with Cindy Moore at Provident Travel. Highly recommend.
Thank you Denny for the kind review, we look forward to working with you again in the future!
7 years ago Experiencia fantástica: Very helpful people here. They have great knowledge and will help you make the best plans
Thank you Jon for the kind review, we look forward to working with you again in the future!
11 years ago Experiencia fantástica: Very professional
Thank you Franck for the kind review, we look forward to working with you again in the future!
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